STENTOFON Pulse FAQ. If you have other questions, send us an email: sales@ringuk.com.
1 System
1.1 What is the max number of STENTOFON IP stations in a Pulse system?
1.2 Why is the limitation at 16 stations?
1.3 What is the maximum number of simultaneous calls?
1.4 How many SIP station accounts can be added?
1.5 How many SIP gateway accounts can be added?
1.6 What is the difference between a SIP station account and SIP trunk account?
1.7 Can I use Pulse between multiple sites?
1.8 What are the benefits to have IP to the door?
2 Pulse terminals
2.1 Which STENTOFON terminals can I use with Pulse?
2.3 Which IP telephones can I use with the Pulse system?
2.4 Can I use cordless phones with Pulse?
2.5 Can I use softclients on iPad with Pulse?
2.6 Can I use PC clients with Pulse?
2.7 Can I use STENTOFON Softclient with this system?
2.8 Can I connect Pulse to a PBX?</
2.9 Can I connect Pulse to a remote control room?
2.10 Can I connect Pulse to the public telephone network?
3 Networking and IP
3.1 Which IP standards does Pulse support?
3.2 Which SIP RFCs does Pulse support?
4 Functions
4.1 Does Pulse support call queing?
4.2 Can a Pulse substation do a parallell call to two IP master station?
4.3 Can I forward substation calls to an IP master to a remote control room at night?
4.4 Can I transfer an external call received on an IP master to another Pulse station?
5 Programming and configuration
5.1 Can I program Pulse using my iPad?
5.2 How do I do basic setup of a Pulse system?
6 Audio
6.1 Does Pulse support HD Voice?
6.3 What bitrate does Pulse use for audio?
6.4 What is active noise cancellation?
6.5 How many dB can the active noise cancellation reduce the noise?
6.6 What is the difference between active noise cancellation and static noise filtering?
7 Applications
7.1 Can Pulse be used for roadside communication?
7.2 Can Pulse be used for offices?
7.3 Can Pulse be used for supermarkets?
7.4 Can Pulse be used for parking facilities?
7.5 Can Pulse be used for gas stations or garages?
1 System
1.1 What is the max number of STENTOFON IP stations in a Pulse system?.
The system supports 16 STENTOFON IP stations. In addition you can buy Pulse SIP accounts licenses to add upto 10 3rd party IP telephones, softclients or IP DECT cordless phones.
1.2 Why is the limitation at 16 stations? A key capability for Pulse is simplicity and easy to to use and install. A person with basic IT skills should be able to setup the system in less than 10 minutes without special training.
If we had made Pulse supporting more than 16 stations we would have added complexity to the system with more and larger tables to program for the installer. Installations with more than 16 stations would be better served by a STENTOFON AlphaCom system.
1.3 What is the maximum number of simultaneous calls? STENTOFON Pulse support 10 simultanous calls.
1.4 How many SIP station accounts can be added? Up to 10 SIP station accounts can be added.
1.5 How many SIP gateway accounts can be added? Up to 4 SIP gateway accounts can be added. Each gateway account support one call channel.
1.6 What is the difference between a SIP station account and SIP trunk account? A SIP station account is used to connect a 3rd party IP telephone, softclient or STENTOFON IP DECT cordless phone.
A SIP trunk account is used to connect to a SIP gateway towards another phone system like a PBX or public telephone system.
1.7 Can I use Pulse between multiple sites? No, Pulse will only work within a single local area network (LAN – IP subnet).
1.8 What are the benefits to have IP to the door? The requirement to have IP to the door has been driven by having higher resolution IP cameras at the door in order to better detect who is entering the door.
A high resolution analogue CCTV camera has a resolution upto 0.4 mega pixels (540 TVL), while a typical IP camera have more then a mega pixel.
When first having IP networking at the door, you will save money by sharing the same infrastructure between multiple functions like IP cameras, IP intercom and IP door controller.
In addition IP provides improved maintenance solution, where you can login via a remote Web browser to download new firmware and set and modify configurations on the terminals at the door. Examples could be to activate noise cancellation, increase volume settings or change label on the IP intercom.
2 Pulse terminals
2.1 Which STENTOFON terminals can I use with Pulse? You can use all STENTOFON IP intercom (IP desktop, IP dual display, IP flush, IP Operating Room, IP substations), IP telephone (IP heavy duty), IP speakers, (IP horn, IP ceilling) and STENTOFON IP DECT 300. Note! It is required SIP station accounts to add IP DECT 300.
2.2 What is an IP speaker An IP speaker is a speaker that can be connected directly to the IP network?. The speaker can be indidually addressed and have an embedded amplifier. STENTOFON IP speakers support power over ethernet.
2.3 Which IP telephones can I use with the Pulse system? STENTOFON Pulse is tested with SNOM and Grandstream IP telephones.
2.4 Can I use cordless phones with Pulse? Yes, the STENTOFON IP DECT 300 system is compatible with Pulse. You will need a Pulse SIP account for each cordless phone you connect.
2.5 Can I use softclients on iPad with Pulse? Yes, Pulse is tested with the Media5-fone, which you can download from Apples Appstore.
2.6 Can I use PC clients with Pulse? Yes, Pulse is tested with Media5-fone and Xlite PC clients.
2.7 Can I use STENTOFON Softclient with this system? No, the STENTOFON Softclient uses proprietory protocols that are only available on STENTOFON AlphaCom servers.
2.8 Can I connect Pulse to a PBX? Yes, you can connect Pulse to a PBX. You would need to use a Pulse SIP Trunk account and a SIP gateway to connect.
2.9 Can I connect Pulse to a remote control room? Yes, you can connect Pulse to a remote control room over the public telephone network. You would need to use a Pulse SIP Trunk account and a SIP gateway to connect.
2.10 Can I connect Pulse to the public telephone network? Yes.
3 Networking and IP
3.1 Which IP standards does Pulse support?
Pulse supports the following IP protocols: VoIP protocols: Other: SDK: Pulse supports a XML based protocol to interface to 3rd party systems. The protocol allows 3rd party systems to setup calls, monitor events and more in the Pulse system. The XML protocol is at moment only for experimental use.
3.2 Which SIP RFCs does Pulse support?
4 Functions
4.1 Does Pulse support call queing? Yes, the IP flush station is able to receive upto 4 simultanous calls. To activate call queing you need to go into DAK setting menu on the system master station. You would need to set the DAK keys to select line. The DAK key will then represent one call channel. The DAK key for the active call channel will be green. When a call is received the DAK key will blink red.
4.2 Can a Pulse substation do a parallell call to two IP master station? To be done!
4.3 Can I forward substation calls to an IP master to a remote control room at night? Yes, all Pulse IP master stations support call forwarding.
4.4 Can I transfer an external call received on an IP master to another Pulse station? Yes, all Pulse IP master station support call transfer. 5 Programming and configuration
5.1 Can I program Pulse using my iPad? Yes, you can logon to the Pulse programming pages using the Safari Web browser.
5.2 How do I do basic setup of a Pulse system?
Click here to come to our Pulse basic installation video.
6 Audio
6.1 Does Pulse support HD Voice? Yes. Pulse support the G.722 HD voice codec.
HD voice enables significantly enhanced audio quality. It doubles the audio bandwidth using industry specified speech codecs such as G.722 and G.722.1 which extends audio bandwidth to 50-7000 Hz, compared with today’s narrowband frequency range of 300-3400 Hz.
Higher bandwidth means a clear voice experience with increased naturalness, presence and comfort, better differentiation and intelligibility.
6.3 What bitrate does Pulse use for audio? STENTOFON Pulse use 64 kbps for audio.
6.4 What is active noise cancellation? Active noise cancellation is a digital signal processing algorithm that predicts the noise signal based on actual noise history. This means that active noise cancellation is able to adapt to the actual noise that is present during the conversation. The noise signal is subtracted from the signal that is sent to the remote end.
6.5 How many dB can the active noise cancellation reduce the noise? Active noise cancellation can reduce noise with up to 30 dB.
6.6 What is the difference between active noise cancellation and static noise filtering? Static noise filtering use frequency filtering to reduce noise in the frequency bands where noise ofthen is present. This means that static noise filtering is not able to adapt well if noise pattern changes.
7 Applications
7.1 Can Pulse be used for roadside communication? STENTOFON-Pulse-Roadside
7.2 Can Pulse be used for offices? STENTOFON-Pulse
7.3 Can Pulse be used for supermarkets? STENTOFON-Pulse-Supermarkets
7.4 Can Pulse be used for parking facilities? STENTOFON-Pulse-Parking
7.5 Can Pulse be used for gas stations or garages? STENTOFON-Pulse-Gas-Station
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